Shipping policy

Product Shipping:

Shipping Times:
For orders placed by 2:00 PM, their execution and shipping begins on the same day, while for orders received after 2:00 PM, the process begins on the next business day. Orders are processed from Monday to Friday, from the company's headquarters accompanied by their tax document to the destination declared by the buyer when placing their order. The cooperating courier companies for delivery to the buyer's premises are ACS courier and ELTA courier and the shipping and cash on delivery costs mentioned on the website refer to these companies. If the buyer wishes the products to be shipped with a different courier company, he must state this when placing his order, or by phone, at which time he will also receive information about the shipping time of his order. The delivery times set by the cooperating courier companies concern the average delivery time, may vary depending on the conditions and are as follows:

Within Attica: 1 working day
Within mainland Greece: 1-2 working days
To island destinations: 1-3 working days

To hard-to-reach areas*within Greece: 1-5 working days
*as defined by ACS courier and ELTA door-to-door.
To Cyprus: 4-15 days
To other EU countries: 4-12 days

Shipping cost:

Greece: For orders over 50.00 euros, the shipping cost is free. Orders under 50.00 euros are charged 3.50 euros for all of Greece. Bulky items, the weight of which exceeds 10 kg, are shipped by a shipping company and the cost is calculated before completing your purchase.

Cyprus: shipments weighing up to 2 kg have a shipping charge of €10.00, while for shipments over 2 kg the cost is calculated automatically before completing the order. Bulky products are excluded, which will be shipped after consultation with the customer.

Other EU countries: the shipping cost of shipments to other EU countries is calculated automatically before completing the order and based on the weight of the package, it concerns a service with tracking of the shipment and the transport is done either via DHL or via ELTA.